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000-428 V2.73

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Windows 95/98/Me/NT/2000/XP
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Description from the publisher
Test 000-428 exam dumps Related certifications:

* IBM Certified Specialist - System z Technical Support V3

1. Evaluate and Establish Customer Environment and Plans

Evaluate and Establish Customer Environment and Plans

1. Evaluate and document current customer environment (i.e. equipment, software, staff usage, satisfaction, need for change and growth)
2. Describe System z features, architectural advantages relevant to customer environment and plans. Contrast with current customer environment and competitive offerings at a level consistent with the customer audience. These features include:
1. z10 and commonly occurring previous versions of System z models, related software and middleware.
2. Specialty engines (i.e. - IFL, zIIP. zAAP, ICF) use and benefits
3. Models (i.e. -Business Class, Enterprise Class)
4. Permanent and temporary capacity offerings (i.e. - CoD, Capacity Provisioning)
5. Security offerings (i.e. - Crypto, TKE, Tivoli offerings)

3. Identify opportunities (i.e. Data Warehousing, SOA, Business Resilience, virtualization, and workload consolidation). Solve customer business problems using tools, methods and processes including:
1. Benchmarks
2. Capacity planning tools
3. Financial modeling tools
4. TechLine

2. Apply Information /Installation Planning / Migration Considerations +

3.Installation and Post Install Support

1. Ensure implementation plan is executed per requirements (including all necessary vendors, business partners, and IBM team groups)
2. Ensure the customer expectations have been met

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