The Help Desk Toolkit 2.4
Description from the publisher
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
Other products of this publisher
The Information Technology Infrastructure Library (ITIL) is a customizable frame
balanced scorecard survival Toolkit
The ISO 9000 Toolkit specifies requirements for a Quality Management System
WiMax is big news today. People far and wide are talking about it.The WIMAX tool
A NEW APPROACH to IT Asset Management
The ASP Toolkit is the specification that enables Application Service Providers
The Wireless Toolkit is a state-of-the-art toolbox for developing wireless apps
The CRM Toolkit: Customer Relationship Management.
Successful project management is increasingly vital to all organizations
Six Sigma is a quality management program to achieve "six sigma" levels of quali