Alchemy Help Desk 1.1
| Category: | |
|
| Platform: | Windows 95/98/Me/NT/2000/XP | | Price: | Freeware | | File Size: | 929 Kb | | Screenshot: |  | | Manufacturer: | Alchemy Lab | | Product page: | Click to visit | | Description from the Publisher: |
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc. |
|
Other products of this publisher
All-in-one set of network tools: PING, TRACE, WHOIS, SNMP, ROUTING TABLE, etc
Server (TCP/IP, ICMP, IPX/SPX, Oracle, MS SQL, NT EventLog) monitoring tool
Anti Spam plugin for Outlook Express with with Bayes filtering and rules
Inventories LAN PC`s, monitors network servers and devices
Server (TCP/IP, ICMP, IPX/SPX, Oracle, MS SQL, NT EventLog) monitoring tool
Inventories LAN PC`s, generates reports, exports information to SQL databases
Manage network devices (routers, switches, modems, etc) remotely from your PC
A remote control solution to perform administration and support tasks
Execute programs on remote network computers without leaving your own workplace
Powerful command-line file emailer with ZIP compression support |
|
|