PrettyMay Call Center for Skype 2.5.0.18

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, call recording and personalized voicemail capabilities - and a lot more as well. In current Enterprise Edition, it can support up to 30 concurrent Skype or Skypein lines without any extra hardware required. Features: 1).Simultaneous Skype or SkypeIn lines supported. 2).Visual Call-Flow Menu Builder 3).Interactive Voice Response 4).Call Recording 5).Call Transfer 6).Internal Call Transfers between Agents/Staff Members 7).Call flow - set your opening hours 8).Skills-based routing options 9).Call Queueing 10).Music/information on hold 11).Personalized voice mailboxes and greetings 12).Call history management 13).Free lifetime upgrades