MiaRec by Duxoft is a software for recording your conversations in any of Voip protocols (H.323, SIP, MGCP, Cisco SCCP).
Acheive following results with MiaRec by Duxoft:
- Increase customer satisfaction
- Limit legal liability
- Increase employee productivity
- Secure your business
MiaRec can be used for recording of calls made... :
- ... with any software Voip phone
- ... with hardware Voip phone
- ... with Vonage box
- ... inside enterprise (office calls)
- ... inside Call-Center environment
MiaRec can be used efficiently for recording many simultaneous calls as well as only one call at the time.
Every recorded conversation is saved into WAV or MP3 file. You can listen the recordings inside the application or with any available media player program
Main features of MiaRec:
- Compatible with Windows NT/2000/XP/2003
- G.723.1, G.729, G.711, GSM codecs support
- Automatically recognizes the start and the end of calls
- Correctly recognizes Voice Activity Detection
- Records unlimited simultinous calls (only CPU power can limit this)
- Configurable filters by ip- and mac-address (some of your phones can be excluded from recording)
- Stores calls log (time and date of the call, duration, calling and called party ip- and mac-addresses) |
