123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away.
Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when potential customers call skype-in number of your business, operator can pick up the ¡°phone¡± in 123LiveHelp control panel directly, and operators can remotely control the live help software anywhere on any device including cell phone.
It even has video chat! With video live chat, operators are available in video, voice and text chat with a simple click. Sales may show product details to customer or explain the features and prices face to face, and the prospective customers will then act quicker to buy. On the other hand, the customer support agents become more human, friendly and reliable in video live chat.
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