The Live Web Chat solution offers Geo-location mapping feature providing complete website visitor?s geographical settings. Geo Location displays all your website visitors on a global map layout. The utility uses different markers to display different status of the website visitors. If the website is mobile-friendly, the software is fully compatible with every Apple (iPhone, iPad, or iPod touch), Blackberry and Android devices.
The Live Web chat tool facilitates website visitors in sending offline messages to website operators instead of chatting with them. This feature proves to be beneficial in case the website operator is offline or website visitor is not willing to chat. The utility saves all the chats or communication held between website operators and website operators as archives that can be emailed, printed or saved as HTML/Text at desired location as per requirement.
The Live Web Chat tool is enriched with the feature of canned responses. Basically, canned responses are pre-written messages tha ...
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