Live Support software comes handy in monitoring your website and engaging customers in meaningful talks. There are times, when users visit the website to purchase something but when they find no one to answer their doubts they leave. Some websites send users to other links or reply automated answers that are not liked by users. Users need real answers to relate to and feel more comfortable if they know someone is talking genuinely at the other side of the website.
eAssistance Pro is one such software that can be easily installed on your CMS and used. The software can support multiple visitors and keep track of who visited the website when. Offline data collection of data is a very important feature of this tool. The Geo mapping feature enables admin to get complete details of the visitor including his IP address, city, current location, for how long did he stay online etc. These details help admin to know more about the visitors and sell accordingly.
The offline messaging feature keeps you informed a ...
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